University Library

Get It document delivery and inter-library loan service

Further information

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  Campus card holders

  Members of the public

Get It is our service for document delivery and inter-library loan.

Use Get It to request items from other libraries, receive articles electronically and track the progress of your requests.

Eligibility

Eligibility for UWA staff and students

Get It services are available to the following UWA client groups:

  • UWA staff
  • Postgraduate students
  • Honours students
  • Bachelor of Philosophy (Honours) students
  • Some fourth and final year undergraduate students
  • Regional staff
  • Regional postgraduate students
  • Regional undergraduate students (eg. Albany)
  • Some undergraduate UniAccess registered students. Please contact UniAccess for more information.

To find out if you are eligible, contact the library.

Placing a request

UWA staff and students can place Get It requests for items that are held in the Library, as well as items that are unavailable in the Library. 

Please try to include a full and accurate citation for the material you are requesting in order to speed up processing.

Multiple journal articles must have a separate request for each item in order to comply with copyright.

When you are ready to make a request sign into Get It

How long does it take?

The time varies greatly, depending on the availability of the item and the range of possible suppliers. On average, you should allow one to two weeks for material from Australian sources, and longer if only available overseas.

There are many "not for loan" types of material that can be difficult to source: reference books, rare books, complete journal volumes etc.

If you need an item urgently please enter a "Wanted by" date in the Get It request form. if the item is required within 2 days we then try to source the item as a "Rush request" although delivery within 48 hours can't always be guaranteed.

Items requested from UWA Library collections will usually take 2 to 3 days to process. 

Costs and charges

Document delivery and inter-library loans are covered by the information resources budget so the costs are not passed on to the requester. Check with the Library or your department or school's Information Services Liaison Officer for more information. 

The cost of a loan or copy depends on the source of supply and on the service level requested.

  • Most Australian libraries charge $16.50 for a standard (core) request.
  • Rush service will cost at least $33.00 per request, plus postage charges if applicable.
  • Commercial and overseas suppliers are more expensive.

Only materials related to UWA activities (teaching and learning, study, research, administration) may be requested using Get It.

Intra-library requesting via Get It

Staff
UWA staff are able to request loans and copies of articles from printed journals from any UWA Library collection by placing a Get It request. Loans will be sent to your mailbox by internal mail, and copies will be delivered to your desktop via Get It.
Students (Honours and Postgraduates)

Eligible UWA students are able to request loans and copies of articles from printed journals from any UWA Library collection by placing a Get It request. Loans will be retrieved and placed on hold at your preferred library for pick-up, and copies will be delivered to your desktop via Get It. 

Submit your request using Get It