University Library

IRDS - FAQ

  1. What is the IRDS?
  2. Who can access the IRDS?
  3. How do I access the IRDS?
  4. How much will it cost?
  5. What can I store in the IRDS?
  6. What file types can be stored in the IRDS?
  7. What is the size of the IRDS?
  8. Is there a limit to the number of folders/files that can be in a Store?
  9. Is there a file size limit?
  10. Can I securely share my files and collaborate with others?
  11. How fast is the link to the IRDS?
  12. Is it safe to store my data in the IRDS?
  13. How often can I access my data?
  14. Do I have to be on the UWA network to access the IRDS?
  15. Can I access the IRDS wirelessly?
  16. How do I backup my data?
  17. Who owns the data if it is stored in the IRDS?
  18. How can I request a Store?
  19. Is there a limit on the size of the new Store?
  20. I need to increase the size of a Store. What do I do?
  21. I no longer require the use of a Store. What do I do?
  22. I want to be able to give an existing Store user different access permissions. What do I do?
  23. How do I add or remove a user from a Store?
  24. How can I see who has access to a Store?
  25. I no longer want to be the owner of a Store. What do I do?
  26. I want to be the Owner of an existing Store. What do I do?
  27. I need to restore a file/folder/Store. What do I do?
  28. My file has been quarantined. What do I do?
  29. What systems are supported?
  30. What protocol can I use?
  31. Can I encrypt my data?
  32. Why should I use the IRDS instead of Dropbox and other data storage services?
  33. Does IRDS provide anti-virus protection?
  34. I'm receiving an Access Denied message when I click on my file. What do I do?
  35. Who do I contact for further assistance with the IRDS?
  1. What is the IRDS?

    The Institutional Research data Store (IRDS) provides researchers with a centralised, secure and UWA-supported data storage facility in which to store electronic research data, enabling ongoing access to these valuable assets. 
     
  2. Who can access the IRDS?

    The IRDS is available to all UWA researchers. This includes Academic Staff, Professional Staff and Higher Degree by Research (HDR) Students. Proposed future releases include collaboration with national and international researchers via authentication methods such as the Australian Access Federation (AAF). 
     
  3. How do I access the IRDS?

    The IRDS can be accessed via a mapped drive on your desktop. Details on how to create a mapped drive for your IRDS Store, using Windows, Mac or Linux, can be found at: http://www.is.uwa.edu.au/research/irds
     
  4. How much will it cost?

    The IRDS is available at no cost to the researcher. Only request the amount of storage which you require now. The University will be monitoring the provision and use of the Stores. Any Store with less than 50% usage for longer than 3 months will be reduced in size. Additional storage request can be made at any time. This will enable the IRDS to provide the best possible value for money for the University and meet immediate storage requirements.
     
  5. What can I store in the IRDS?

    Research observations, findings or outcomes in digital form can be stored in the IRDS. This data may be numerical, descriptive or visual and it may be raw or analysed, experimental or observational.
     
  6. What file types can be stored in the IRDS?

    All file types can be stored in IRDS, including the common file types (e.g. .doc, .pdf, .jpg).
     
  7. What is the size of the IRDS?

    The IRDS will initially hold a total of 750 terabytes of data, which will increase to 2.5 petabytes within 3 years.
     
  8. Is there a limit to the number of folders/files that can be in a Store?

    There are no limits as to the number of folders allowed in a Store. The maximum objects per folder are 4.2 billion files or folders.
     
  9. Is there a file size limit?

    The size of a Store will determine the maximum size of a file; however the file system has a maximum file size limit of 4 terabytes for a single file.
     
  10. Can I securely share my files and collaborate with others?

    Files can be shared with other UWA researchers. Proposed future releases include collaborqation with national and international researchers via authentications methods such as the Australian Access Federation (AAF). 
     
  11. How fast is the link to the IRDS?

    The IRDS is supported by a dedicated 10GB fibre optic connection to the Crawley UWA Campus and ensures reliable performance, with speeds of up to 1Gbps per client stream. Please note: Transfer speeds may vary depending on the client computer used and internal network traffic conditions.
     
  12. Is it safe is to store my data in the IRDS?

    Data is stored securely in a centralised data storage facility and is automatically backed up to a second geographic site unless exclusion from backup is specifically requested. 
     
  13. How often can I access my data?

    Research data is accessible 24 hours a day, 7 days a week (excluding planned maintenance and emergency updates periods), through UWA’s authentication and access systems.
     
  14. Do I have to be on a UWA network to access the IRDS?

    Initially all users will be required to be on a UWA campus in order to access the IRDS via wired network. A proposed future release will allow off campus access to support collaboration with Australian Access Federation (AAF).
     
  15. Can I access the IRDS wirelessly?

    Currently, access to IRDS is allowed via wired network only. Future plans include extending access to IRDS via the campus Wi-Fi, Unifi.
     
  16. How do I backup my data?

    Data is automatically backed up in the IRDS to allow you to recover and restore files.
     
  17. Who owns the data if it is stored in the IRDS?

    Storing your data within the IRDS does not in any way affect the data's 'ownership' status. Ownership of research data (as copyright) is dealt with in the University's Policy on Intellectual Property and this policy applies regardless of where that data is stored.
     
  18. How can I request a Store?

    A request for a Store can be made via the IT Service Desk using the New Data Storage Store form. Access the Service Desk request from http://www.is.uwa.edu.au/research/irds. New Store requests must be made by the intended Owner of the Store. Only request the amount of storage which you require now. The University will be monitoring the provision and use of the Stores. Any Store with less than 50% usage for longer than 3 months will be reduced in size. Additional storage request can be made at any time. This will enable the IRDS to provide the best possible value for money for the University and meet immediate storage requirements.
     
  19. Is there a limit on the size of the new Store?

    There are no limits on the size of a Store; however large Store requests are subject to approval by the appropriate approval group. The IRDS will initially hold a total of 750 terabytes of data, which will increase to 2.5 petabytes within 3 years. Only request the amount of storage which you require now. The University will be monitoring the provision and use of the Stores. Any Store with less than 50% usage for longer than 3 months will be reduced in size. Additional storage request can be made at any time. This will enable the IRDS to provide the best possible value for money for the University and meet immediate storage requirements.
     
  20. I need to increase the size of a Store. What do I do?

    A request to increase the size of a Store can be made via the Service Desk using the Additional Data Storage form. Access the Service Desk request from http://www.is.uwa.edu.au/research/irds. Additional Data Storage requests must be made by the Owner of the Store. Only request the amount of storage which you require now. The University will be monitoring the provision and use of the Stores. Any Store with less than 50% usage for longer than 3 months will be reduced in size. Additional storage request can be made at any time. This will enable the IRDS to provide the best possible value for money for the University and meet immediate storage requirements.
     
  21. I no longer require the use of a Store. What do I do?

    A request to de-provision a Store can be made by calling the Service Desk on 6488 1515, or by submitting a request via self-service in ServiceNow.
     
  22. I want to be able to give an existing Store user different access permissions. What do I do?

    Access changes to a Store can be made via the Service Desk using the Access Permissions Changes form. Access the Service Desk request from http://www.is.uwa.edu.au/research/irds. Additional Data Storage requests must be made by the Owner of the Store.
     
  23. How do I add or remove a user from a Store?

    Access changes to a Store can be made via the Service Desk using the Access Permissions Changes form. Access the Service Desk request from http://www.is.uwa.edu.au/research/irds. Additional Data Storage requests must be made by the Owner of the Store.
     
  24. How can I see who has access to a Store?

    Only Store Owners and Store Administrators have the relevant permissions to view who has access to a Store. This information can be viewed via the Service Desk using the Access Permissions Changes form.
     
  25. I no longer want to be the Owner of a Store. What do I do?

    Ownership changes to a Store can be made via the Service Desk using the Change Ownership of Data Store form. Access the Service Desk request from http://www.is.uwa.edu.au/research/irds. The form must be submitted by the person who is to become the new Owner of the Store. The current Store Owner must approve the change of ownership. If the current Store Owner is no longer at the University, business approval will be required.
     
  26. I want to be the Owner of an existing Store. What do I do?

    Ownership changes to a Store can be made via the Service Desk using the Change Ownership of Data Store form. Access the Service Desk request from http://www.is.uwa.edu.au/research/irds. The form must be submitted by the person who is to become the new Owner of the Store. The current Store Owner must approve the change of ownership. If the current Store Owner is no longer at the University, business approval will be required.
     
  27. I need to restore a file/folder/Store. What do I do?

    Only Store Owners with read/write access can request data restore to a Store. The request can be made via the Service Desk using the Restore from Backup form. Access the Service Desk request from http://www.is.uwa.edu.au/research/irds.
     
  28. My file has been quarantined. What do I do?

    File owners will receive a notification email from the UWA Service Desk advising them that their file has been quarantined. To request the file be released from quarantine, follow the information provided in the email notification.
     
  29. What systems are supported?

    Support is provided for Windows 7+, Mac OS X 10.6 +, Red Hat Enterprise Linux Desktop release 6.4+. Some configuration may be required. Please refer to the user guides which can be found at: http://www.is.uwa.edu.au/research/irds
     
  30. What protocol can I use?

    The service supports the use of the protocols SMB/CIFS and NFSv4. Some configuration may be required. Please refer to the user guides which can be found at: http://www.is.uwa.edu.au/research/irds 
     
  31. Can I encrypt my data?

    Desktop and data encryption to help protect sensitive information is proposed as a future release.
     
  32. Why should I use the IRDS instead of Dropbox and other data storage services?

    The IRDS is secured by the UWA network and is UWA owned, with data located in Australia. Please refer to the Institutional Research Data Store information brochure for further information and comparisons.

  33. Does IRDS provide anti-virus protection?

    Data stored on IRDS is automatically scanned for viruses and uses the latest Anti-Virus signature files.

  34. I'm receiving an Access Denied message when I click on my file. What do I do?

    Your file may have a virus and has been locked in quarantine. To unlock your file, phone the Service Desk on 6488 1515, or submit a request via ServiceNow.

  35. Who do I contact for further assistance?

    For further technical assistance with the IRDS in the first instance contact Local IT Support Groups or submit a request via ServiceNow.