University Library

Getting started with Get It

Further information

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  Campus card holders

  Members of the public

Here are instructions on how to request books, chapters, journal articles, tracking and cancelling requests and viewing documents.

  1. Requesting books
  2. Requesting a chapter from a book
  3. Requesting journal articles
  4. Can't find what you are looking for
  5. Cancelling requests
  6. Viewing documents
  7. Tracking your Get It requests
  8. Status messages
  9. Authorisation messages

Requesting books

  1. Use your UWA number and Barcode number to sign in to Get It.
  2. Enter search terms into Title, Author, ISBN or a combination of fields using the pull down menus.
  3. Click on Go.
  4. From the results list find the item that best matches your needs. It doesn’t matter which Library the result is from.
    • To see more details about any record, click on the Details link;
    • To navigate through the results list, use the Previous Record or Next Record links;
    • To return to the results list, click on Search Results in the Results menu.
  5. When you are satisfied, click on the Get It icon.
  6. From the Record Details screen, click on Get It.
  7. On the Request Item screen check the details of the item you are requesting.
  8. Leave the Service field as Loan.
  9. Do not select anything in the Holdings section at the bottom of the screen. The Library will obtain an available item for you.
  10. Enter any additional notes in the Special Instructions box–these should include:
    • any special requirements in terms of urgent supply (needed by date is essential for requests to be treated as urgent);
    • any information you have that will help locate the item, including the source of your reference (optional).
  11. Click Submit.
  12. To begin a new request select Search and Request or Sign out if no further requesting is required.

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Requesting a chapter from a book

  1. Use your UWA number and Barcode number to sign in to Get It.
  2. Enter search terms into Title, Author, ISBN or a combination of fields using the pull down menus.
  3. Click on Go.
  4. From the results list find the item that best matches your needs. It doesn’t matter which Library the result is from.
    • To see more details about any record, click on the Details link;
    • To navigate through the results list, use the Previous Record or Next Record links;
    • To return to the results list, click on Search Results in the Results menu.
  5. When you are satisfied, click on the Get It icon.
  6. From the Record Details screen, click on Get It.
  7. On the Request Item screen check the details of the item you are requesting.
  8. Change the Service field to Copy.
  9. Do not select anything in the Holdings section at the bottom of the screen. The Library will obtain an available item for you.
  10. Enter the Part Details as required (Author/Title/Pages).
  11. Enter any additional notes in the Special Instructions box–these should include:
    • any special requirements in terms of urgent supply  (needed by date is essential for requests to be treated as urgent);
    • any information you have that will help locate the item, including the source of your reference (optional).   
  12. Click Submit.
  13. You will see a Copyright Notification screen asking you to accept the copyright declaration.
  14. Click Submit.

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Requesting journal articles

  1. Use your UWA number and Barcode number to sign in to Get It.
  2. Enter search terms into Title, ISSN or a combination of fields using the pull down menus.
  3. Click on Go.
  4. From the results list find the item that best matches your needs. It doesn’t matter which Library the result is from.
    • To see more details about any record, click on the Details link;
    • To navigate through the results list, use the Previous Record or Next Record links;
    • To return to the results list, click on Search Results in the Results menu;
    • If possible avoid using Electronic Resources as these often have different bibliographic details and may not be available for document delivery.
  5. When you are satisfied with your selection, click on the Get It icon.
  6. From the Record Details screen, click on Get It.
  7. On the Request Item screen enter the Part Details as required (Author/Title/Date/Volume/Pages)
  8. Do not select anything in the Holdings section at the bottom of the screen. The Library will obtain an available item for you.
  9. Enter any additional notes in the Special Instructions box–these should include:
    • any special requirements in terms of urgent supply  (needed by date is essential for requests to be treated as urgent);
    • any information you have that will help locate the item, including the source of your reference (optional).   
  10. Click Submit.
  11. You will see a Copyright Notification screen asking you to accept the copyright declaration.
  12. Click Submit.

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Can't find what you are looking for

If you can not locate a record for the item you require when you use the Search and Request facility, click on the Blank Form link at the bottom of your search results screen and fill in all details of the item you require. If possible please include an ISBN or ISSN.

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Cancelling requests

To cancel a request please contact library staff by email through Ask a question, or telephone (+61 8) 6488 2982.

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Viewing documents

An email will be sent to you notifying you when a document has arrived. Alternatively, to check on and view requested documents sign into Get It, go to My Requests and click on the link to the PDF listed under attached documents. Documents will stay on the Get It system 10 days after first viewed.

In some cases we are only able to supply copy requests in hard copy form due to publisher licensing restrictions and these will be sent to your internal mailbox or home address in the post rather than supplied as PDF.

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Tracking your Get It requests

  1. Sign into Get It using your UWA number and Barcode number
  2. Under My Account click on the My Requests link to view your requests
  3. From the drop down menu select how you'd like your requests to be displayed and click on Go
  4. Click on View to see full details of your requests.

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Status messages

The following status messages may appear on your requests:

Pending
Request has been authorised by Library staff and is currently in process.
Not Supplied
Request cannot be supplied by any of the libraries identified by the Get It system. Library staff will follow up and try to find other sources.
Idle
Request is waiting for authorisation by Library staff.
Conditional
Further information is required by the supplying library. Library staff will follow up.
Cancel Pending
Request for a cancellation has been sent to the supplying library but no response has been received as yet.
Cancelled
Supplying library has agreed to cancel the request.
Received
Item has been received (and you should have received an email message to notify you that it has been received).
Shipped
Requested item has been sent by supplying library, but not yet received.
Returned
Loan has been returned to the supplying library.

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Authorisation messages

AutoMediated: AuthManual
Request has automatically found a list of possible suppliers and is awaiting authorisation.
Check Manual
Request has not been authorised by the system, and will be checked manually by Library staff.
Processed
Request has been submitted and is in process.
To be Acknowledged
Awaiting response from the supplying library.
Un-Authorised
Request has been discontinued and an email has been sent to you outlining the reason why.

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