Tracking your Get It requests
- Sign in to Get It using your UWA number and Barcode number
- Under My Account click on the My Requests link to view your requests
- From the drop down menu select how you'd like your requests to be displayed and click on Go
- Click on View to see full details of your requests
What do the status messages mean?
The following status messages may appear on your requests:
| Status Messages | |
|---|---|
|
Pending |
Request has been authorised by Library staff and is currently in process. |
| Not Supplied | Request cannot be supplied by any of the libraries identified by the Get It system. Library staff will follow up and try to find other sources. |
| Idle | Request is waiting for authorisation by Library staff. |
| Conditional | Further information is required by the supplying library. Library staff will follow up. |
| Cancel Pending | Request for a cancellation has been sent to the supplying library but no response has been received as yet. |
| Cancelled | Supplying library has agreed to cancel the request. |
| Received | Item has been received (and you should have received an email message to notify you that it has been received). |
| Shipped | Requested item has been sent by supplying library, but not yet received. |
| Returned | Loan has been returned to the supplying library. |
| Authorisation Messages | |
|---|---|
| AutoMediated:AuthManual | Request has automatically found a list of possible suppliers and is awaiting authorisation. |
| Check Manual | Request has not been authorised by the system, and will be checked manually by Library staff. |
| Processed |
Request has been submitted and is in process. |
| To be Acknowledged | Awaiting response from the supplying library. |
| Un-Authorised | Request has been discontinued and an email has been sent to you outlining the reason why. |
For further information relating to your requests please visit iPoint: FAQ | Ask a Question or call (08) 6488 2982
