University Library

IT contacts

Contact us: Student help


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Contact the Library

A full listing of contact information is listed on the Library Contact Us page.

In person

Get IT help in person by visiting one of the various libraries on campus

Mailing address

University Library (M209)
35 Stirling Highway
WA 6009

Contact us: Staff help


Service Desk (you will need to have an active Pheme account to use this service).



  • BITS Client Services
    (+61 8) 6488 1515
  • Switchboard Helpdesk
    (+61 8) 6488 1111
  • Audiovisual Helpdesk
    (+61 8) 6488 2026


The Business Information & Technology Services offices are on the 2nd Floor of the Ken and Julie Michael Building (formerly the Motorola Building), at 7 Fairway on the corner of Cooper Street.

The Audiovisual Helpdesk is located in the Myers Street building.

Business hours

Monday to Friday
8am – 5pm

Mailing address

Business Information & Technology Services (M463)
35 Stirling Highway
WA 6009