927 respondents took the opportunity to provide comments. The issues you identified are ranked below according to the number of comments received.
|
Service (positive) |
322 |
|
Electronic collections |
182 |
|
More computers |
148 |
|
Space/Buildings |
102 |
|
Noise |
101 |
|
Opening hours |
95 |
|
Collections (general) |
90 |
|
Group study |
80 |
|
Circulation (reserve) |
78 |
|
Service (negative) |
66 |
|
Equipment |
58 |
|
Quiet study |
55 |
|
Reference/Information literacy |
55 |
|
Photocopying/Printing/Scanning |
54 |
|
Print collections |
48 |
|
Circulation (general) |
47 |
|
Internet access |
42 |
|
Web site |
42 |
|
SuperSearch/Findit |
33 |
|
Wireless |
30 |
|
Computers (performance) |
29 |
|
ILL/Document Delivery |
29 |
|
Power points |
27 |
|
LibQUAL+ Survey |
25 |
|
Laptops |
22 |
|
Circulation (penalties) |
16 |
|
Mobile phones |
13 |
|
Promotion/marketing |
12 |
|
Food / Drink |
8 |

