Thank you to all staff and students who responded to the Client Satisfaction Survey which the UWA Library conducted in 2005, telling us how you feel about our Library services and resources.
You told us your priorities are
- Making electronic resources accessible from your home or office
- Greater access to journal collections required for your work
- Provision of modern equipment that lets you easily access needed information
- Ready access to computers/Internet/software
- Electronic information resources
- A Library Web site that enables you to locate information independently
You told us we are doing well in
- Providing a Library Web site that enables you to locate information independently
- Responding to your enquiries
- Providing modern equipment that lets you easily access needed information
- Having Library staff who are consistently courteous
- Making information easily accessible for independent use
- Providing easy-to-use access tools that allow you to find information independently
- Our willingness to help you
You told us you want us to improve in
- Providing access to computers/Internet/software
- Providing greater access to journal collections
- Providing Library space that inspires study and learning
- Making electronic resources accessible from your home or office
- Providing electronic information resources
- Ensuring that subject specialist assistance is available
- Helping you identify reliable sources of information
Through your comments you also told us that you wanted
- Increased Library opening hours
- A mix of spaces for group and quiet study
- More books and print materials